Privacy Policy

Last updated: July 2025

At RVA CAB we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.

Information We Collect

• Your name, phone number, and email address when you request a ride
• Pickup and dropoff location details
• Any additional details you enter into our ride form

How We Use Your Information

• To process and coordinate your ride request
• To communicate ride status updates via SMS and email
• To provide customer support or follow-up regarding your ride

SMS Consent

By submitting your information, you agree to receive SMS messages from RVA CAB related to your ride status and updates. Message and data rates may apply. You can opt out at any time by replying STOP.

Data Sharing

We do not share, sell, or rent your information to third parties. Your data is only used for coordinating your requested services.

Data Security

We take reasonable steps to protect your personal information through secure technologies and access controls.

Opt-Out and Data Deletion

You may opt out of messages at any time by replying STOP to any message. To request data deletion, email us at neelroshania@nrdatasolutions.com.

Contact

If you have questions about this policy, contact us at neelroshania@nrdatasolutions.com.